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- From Clicks to Conversations: How AI Browsers, Agents, and MCP Rewrite Digital Strategyby William Newell
You open a bank “Help” page to find the wire fee and get a maze of menu labels only a banker could love. The FAQ promises “quick answers,” then sends you through three pages of policy links, none of which match your account. The post From Clicks to Conversations: How AI Browsers, Agents, and MCP Rewrite Digital Strategy first appeared on BillNewell.com.
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- From Clicks to Conversations: How AI Browsers, Agents, and MCP Rewrite Digital Strategyby William Newell
You open a bank “Help” page to find the wire fee and get a maze of menu labels only a banker could love. The FAQ promises “quick answers,” […]
- AI Isn’t the Future of the Web, It’s the Presentby William Newell
You’ve likely seen it: another chatbot pop-up in the corner of a website. Maybe it can answer a few FAQs. Maybe it looks cool. But the rest of the […]
- From Funnels to Conversations: The Shift Every Brand Must Makeby William Newell
The Interface is Dead. Long Live the User. Your website is no longer just a digital brochure; it’s your first impression, your frontline sales rep […]
- From Clicks to Customers: The Solution to a $2 Trillion Problemby William Newell
You built your business to help people. Maybe you’re selling handcrafted tea blends, managing an online course, or building a service that solves a […]
- Online Education from the Inside Outby Sarina Simon
As many of my readers already know, I have been making digital learning products and online courses for many years. And though lately my team has […]
- Screen Time, the New Digital Divide?by Sarina Simon
Years ago, when I left book publishing and began creating digital content, well-meaning folks worried that the digital divide would widen the […]
- Making A Differenceby Sarina Simon
I have been making edtech products for years. I think most of them are excellent, but I rarely have had the chance to measure or see their impact. […]
- Augmented Reality to Increase User Engagementby Sarina Simon
For some time now my colleagues, most of whom are younger and hipper than me, have been extolling the virtues of Augmented Reality. And they are […]










